Resources, Support Services, Counselling, Helplines, Crisis Support, and More
For people living with or experiencing domestic, family, relational, sexual violence or abuse. Some services and Resources also provide support for those who have escaped the situation or relationship.
Many services also provide support to those who know or suspect someone experiencing domestic violence.
Please Note
While I will continue to add more and continue updating this list, please be aware that there may be others that are not included. Any omissions are unintentional and do not reflect any judgement about the resources.
These links and phone numbers were checked in July 2021 and I cannot guarantee the information is current.
Please keep looking for support and resources if you cannot connect through the information provided below. I hope you find safety and the support you want and need.
Australia
1800 RESPECT
A free and confidential twenty-four hours, seven days a week, professional national counselling service for any Australian that has experienced, or is at risk of, family and domestic violence and/or sexual assault.
ABORIGINAL FAMILY DOMESTIC VIOLENCE HOTLINE
Victims Services has a dedicated contact line for Aboriginal victims of crime who would like information on victims rights, how to access counselling and financial assistance.
ACON
LGBTI health organisation offering information, referrals, counselling, advocacy and practical support for LGBTI people in NSW experiencing DFV.
(02) 9206 2000
ANOTHER CLOSET: LGBTIQ DOMESTIC AND FAMILY VIOLENCE
Another Closet provides information and resources for lesbian, gay, bisexual, transgender, intersex and queer (LGBTIQ) people who are experiencing domestic violence.
AUSTRALIA’S NATIONAL RESEARCH ORGANISATION FOR WOMEN’S SAFETY (ANROWS)
ANROWS aims to deliver relevant and translatable research evidence that drives policy and practice, leading to a reduction in the levels of violence against women and their children. It produces and publishes relevant research on domestic, family and sexual violence through its suite of publications.
BLUE KNOT FOUNDATION
Telephone counselling for adult survivors of childhood trauma, their friends, family and the health care professionals who support them. Call 1300 657 380 between 9am-5pm for counselling services or email at helpline@blueknot.org.au.
Djirra (Melbourne)
Supporting the safety and well-being of Aboriginal women experiencing family violence. Face-to-face support and freecall phone line support available at specific times on specific days.
InTouch (Melbourne)
Multicultural centre supporting the needs of refugee and migrant women experiencing family violence.
If you are experiencing abuse and need a translator, call 131 450 and ask them to call 1800RESPECT or Safe Steps.
KIDS HELP LINE
Free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25 in Australia. Call 1800 551 800 for help.
LIFELINE
MENSLINE AUSTRALIA
Support for men concerned about their own violent behaviour.
NATIONAL DISABILITY ABUSE AND NEGLECT HOTLINE
An Australia-wide telephone hotline for reporting abuse and neglect of people with disability/disabilities.
Free hotline.
NATIONAL SEXUAL ASSAULT, DOMESTIC FAMILY VIOLENCE COUNSELLING SERVICE
1800 737 732 (24/7)
No to Violence
Working with men to end family violence in Victoria and New South Wales
RELATIONSHIPS AUSTRALIA
Support groups and counselling on relationships, and for abusive and abused partners.
Call to be connected to the nearest Relationships Australia branch, for the cost of a local call.
RSPCA – SAFE BEDS FOR PETS
Provides temporary safe housing for pets of people who are escaping domestic violence.
(02) 9782 4408
Safe Steps
Supporting women and children in Victoria to live free from violence
International Resources
Please Note
The phone numbers of non-Australia-based resources listed below are not active links and may require international or interstate codes/prefixes.
Terminology is used and phone numbers are provided as they are provided on the organisational website or promotional materials.United States of America
Break the Silence Survivor Helpline
1 (855) 287-1777
DoD Safe Helpline
Provides crisis support to members of the Department of Defense community and their loved ones affected by sexual violence.
1 (877) 995-5247
Love is Respect
Resources to learn about healthy relationships, personal safety, and helping others. Aimed at teens and young adults.
1 (866) 331-9474
Facebook
The National Domestic Violence Hotline
Resources to recognise abuse, get help, plan for safety, and help others. The site can also be viewed in Spanish.
The Hotline connects callers to expert advocates for free, confidential, and compassionate support, crisis intervention information, education, and referral services in over 200 languages.
1 (800) 799-7233
1-800-787-3224 (TTY)
Text START to 88788
VictimConnect
Managed by National Center for Victims of Crime. The helpline connects callers to English and Spanish-speaking Victim Assistance Specialists. Alternatively, interpreters can assist in more than 200 languages (via the phone hotline only).
Deaf, hearing- and/or speech-impaired individuals can use text and chat functions or call 711, a national access number that connects to Telecommunications Relay Services.
Referrals may be made which are appropriate to your situation and needs.
1 (855) 484-2846
United Kingdom
UK-wide
GALOP
Support for LGBT+ people who have experienced violence and/or abuse.
0800 999 5428
Facebook
England
Freephone National Domestic Abuse Helpline
24-hour support to help you make decisions for your safety and future.
Live chat and British sign language services are also available at specific times on specific days.
0808 200 0247
England RAPE CRISIS HELPLINE
Resources, self-help tools, and live chat for emotional support. Find a local Rape Crisis Centre.
0808 802 999 * Unable to confirm if this number is active
ENGLAND NATIONAL DOMESTIC ABUSE HELPLINE
24-hour helpline
0808 2000 247
Respect: Men’s Advice Line
Provides phone, live chat, and email advice for male victims of domestic abuse and violence. The services are available at specific times and days.
Facebook
0808 801 0327
Respect Phoneline
Provides live chat, phone, and email advice to perpetrators on stopping abusive and violent behaviours. The services are available at specific times and days.
0808 802 4040
IRELAND
Safe Ireland
Listings of helplines in counties across Ireland
Women’s Aid Federation
Lead voluntary organisation in Northern Island addressing domestic and sexual violence. Provides a resource to find and contact your local Women’s Aid Group in Ireland. Connects to refuge/crisis accommodation and support services for women, children, and young people experiencing domestic violence.
0800 917 1414
Scotland
Scotland’s Domestic Abuse and Force Marriage Helpline
24-hour support by phone, live chat, and email for anyone with experience of domestic abuse or forced marriage. Support is also available their family and community supporters. Text relay and translation services are available.
helpline@sdafmh.org.uk
0800 027 1234
Rape Crisis Scotland
Website contains resources (in multiple languages), and information about local centres.
Helpline
08088 01 03 02
Scottish Women’s Aid
24 hour support for domestic abuse and forced marriage in Scotland.
0131 226 6606
WALES
WALES RAPE CRISIS HELPLINE
0808 802 9999 * cannot confirm if this number is active
Live Fear Free Helpline
Based in Wales.
Provides phone, text, live chat and email help and advice about domestic, family, and sexual violence, violence against women, slavery, and genital cutting.
0808 801 0800
Europe
Albania
Women and Girls Advice Line (Linja e Keshillimit per Gra dhe Vajza)
116
Counselling Line for Women and Girls
+355 422 33408
0800 4020
Armenia
National Hotline for Women Victims of Domestic Violence and their Children
+374 105 428 28
0800 80 850
Austria
Vienna Intervention Center Against Violence in the Family (Wiener Interventionsstelle gegen Gewalt in der Familie)
Provides advice and support addressing violence against women, stalking, and domestic violence.
Facebook
0800 222 555
Azerbaijan
Clean World Hotline
+99 412 408 5696
012 511 11 51
012 408 56 86
Belarus
National Hotline for Survivors of Domestic Violence
8 801 100 8 801
National Toll-free Children Helpline
8 801 100 16 11
Hotline for Safe Migration
113
Belgium
CVFE Crisis Situation Helpline
The Collective against Family Violence and Exclusion provides 24 hour support for crisis situations and conjugal violence.
106 (Flemish)
107 (French)
108 (German)
Ecoutes Violences Conjugales (French)
Provides 24 hour support to professionals and people experiencing, perpetrating or witnessing violence. It also provides a directory to domestic violence resource centres.
Ecoutes Violences Conjugales
Marital violence helpline
0800 30 030 (French)
SOS Viol
Sexual violence helpline
+32 2 534 36 36 (French)
Mon Marriage M’appartient
Forced marriage helpline
0800 90 901 (French)
Crisis Situation Helpline For people in distress
106 (Flemish)
107 (French)
108 (German)
Bosnia and Herzegovina
Fondacija Lokalne Demokratije
SOS Line for Women and Children
To find help and support or a safe house.
033 222 000 (KS)
1264 (Republika Srpska)
1265 (FBiH)
Facebook
Bulgaria
SOS Families at Risk Foundation
Operates a Crisis Center and a Center for Social Rehabilitation and Integration.
The website provides a form to anonymously report domestic violence and human trafficking.
Provides crisis response and humanitarian packages to women victims of domestic violence, most of whom are highly vulnerable due to disability, age or health during COVID-19.
052609677
24 hour hotline for women, juveniles and children
+359 2 981 76 86
+359 0 800 18 676
Croatia
Autonomous Women’s House in Zagreb (Autonomna zenska kuca zagrb)
Provides shelter and counseling.
0800 55 44
Habri Telephone
Children’s helpline
116 111
SOS Helpline for Victims of Trafficking
0800 77 99
Republic of Cyprus
Advisory Commitee for the Prevention and Control of Domestic Violence
Provides links to support organisations, government services, and other services working to ensure the safety of women and children.
Association for the Prevention and Response to Domestic Violence
Provides SMS, helpline, live chat, and support.
Domestic Violence Helpline: 1440 / 116000
SMS: 99984042
Support line: 116111
Emergency Social Services Line
for northern area
183
Czech Republic
Domestic Violence Helpline (DONA Line)
First Aid for Persons at Risk / Affected by (Domestic) Violence project run by Bílý kruh bezpeční
+420 251 51 13 13
European harmonised number: 116006
Safety Children’s Line
116 111
Denmark
LOKK Hotline
+45 70 20 30 82
Urgent need of help
112
‘Lev Uden Vold’
24 hour Abuse helpline
1888
Greater Copenhagen: 33 33 00 47
Ringsted: 51 72 11 27
Randers: 23 99 58 37 and 23 99 58 35
Kolding: 75 53 17 81
sigdettilnogen@koldingkrisecenter.dk
Holstebro: 22 78 45 68
Estonia
24 hour toll-free number for women who have experienced physical, mental, economic and/or sexual violence
1492
Finland
Women’s Line
358 800 02400
France
Violences Femmes Info
3919
Viols Femmes Information
0800 05 95 95
Georgia
National Women’s Helpline
116 006
Tbilisi – Sakhli Advice Centre for Women Hotline
(+995) 595 23 21 02
Zugdidi/Tsaishi Crisis Center
032 2 18 36 03
Telavi Crisis Center
032 2 18 70 88
Gori-Sakhli
(+995 370) 27 82 40
Akhmeta – Kakheti Regional
(+995) 599 96 71 79
Germany
National Women’s Helpline
08000 116 016
Greece
E.K.K.A. (National Center for Social Solidarity)
197
W.I.N. HELLAS – Διεθνής Υποστήριξη
+30 21 0899 6636
SOS Hotline
General Secretariat for Gender Equality
15 900
Hungary
NaNE Women’s Rights Association (NANE Egyesulet)
Helpline and live chat available at specific times on specific days.
Helpline for Battered Women and Children: +36 80 505 101
KERET Sexual Violence Helpline: +36 30 98 25 469
Iceland
Kvennaathvarfið Shelter Helpline
561 1205
Women’s Shelter Reykjavik
+354 56 11 205
Rape Emergency Service
543 1000
Ireland
Domestic Violence Advocacy Service
Provides helpline, one-to-one meetings, outreach, court accompaniment, and advocacy support.
Helpline and email support available at specific times on specific days.
071 91 41515
Women’s Aid National Helpline
24 hour free helpline.
1800 341 900
Italy
Donne Giustizia: Numero Gratuito Antiviolenza e Antistalking (Women’s Justice)
Resources and support
1522
Ancona provincial anti-violence center (available at specific times on specific days): Toll-free number 800 032810
1522
Kosovo
Direct Line for Victims of Violence
(Albanian) (Bosnian)
0800 11112
SOS Linja
+ 381 39 033 00 98
Kosova Women’s Network
Latvia
Skalbes Crisis and Counselling Centre
24-hour helpline
+371 6 7222922
+371 2 7722292
Center Marta for Trafficking Victims
Support, information, and help applying for legal advice for people who suspect they are a victim of human trafficking or are escaping human trafficking and slavery. Also for those who suspect someone they know has become a victim of human trafficking.
67 378 539
Children’s Trust Helpline
116 111
Liechtenstein
Frauenhaus Liechtenstein Women’s Helpline
+423 380 02 03
Lithuania
Women’s Line (Lygus)
Facebook
8800 66 366
Luxembourg
Fraentelefon – Aide Aux Femmes
12 344
Femmes en detresse A.S.B.L. (Women in Distress)
Helpline for women wanting to know their rights or talk about her experience
44 81 81
Macedonia
Association for Emancipation, Solidarity and Equality of Women
National SOS Line – Phone of Trust
15 315 * cannot confirm this number is active
National SOS Line
15 700 * cannot confirm this number is active
SOS National Mobile Line
* cannot confirm these number areactive
+389 75 141 700
+389 76 141 700
+389 70 141 700
Malta
Appogg Agency Supportline
179
Moldova
Trust Line
24-hour national helpline providing information, resources, legal counsel, and counselling
08008 8008
Montenegro
SOS za Montengro
SOS Telefon
Helpline For Victims of Violence
080 111 111
SOS Children’s Line
Helpline for children and young people during specific times and specific days.
116 111
Netherlands
Ministerie van Volkgezondheid, Welzijn en Sport
Resources, publications, fact sheets, and methods to prevent domestic violence.
Veilig Thuis
Manages Safe Home to provide advice and support, or reporting domestic violence and child abuse.
24-hour line
0800 2000
Norway
Crisis Situation Helpline
0800
National Helpline for Victims of Incest and Other Sexual Abuse
800 57 000
Emergency line for children and young people
For children and young people experiencing domestic violence, abuse, forced marriage, and other acute and difficult situations. People who are concerned about children or young people being subjected to violence and abuse can also call.
116 111
National helpline for elderly victims of violence
Guidance and assistance for victims of assault over 62 years of age. People who suspect an elderly person is being abused can also call.
800 30 196
Poland
‘Blue Line’ Nationwide Emergency Service for Victims of Family Violence
801 12 00 02
niebieskalinia@niebieskalinia.info
Feminoteka Foundation
Hotline available at specific times on specific days.
888 88 33 88
Help for Women and Children Foundation (Pomoc Kobietom i Dzieciom)
24-hour helpline
22 616 38 54
602 778 370
692 050 380
Fundacja Przeciw Kulture Gwaltu (Foundation Against Rape Culture)
Free legal counselling
506 467 523
Portugal
Serviço de Informação às Vitimas de Violéncia Doméstica
Emergency support
112
For women and young people
WhatsApp: 962 048 272
Association of Women Against Violence
21 380 21 65
Portuguese Association for Victim Support
116 006
Romania
National Women’s Helpline
0800 500 333
Romanian Network for Prevention and Combating Violence against Women (Réseau pour Roumaine Violence Prevention et sur les Femmes du Combat)
Network brings together active organisations promoting women’s rights, protecting victims of gender-based violence and combating gender discrimination.
Listing of County-specific services for people experiencing domestic violence
List of County-specific services for aggressors
Sensi Blu Foundation (Bucharest)
021 311 46 36
ADRA (Bucharest)
021 25 25 117
Centru Artemis (Baia Mare)
0262 25 07 70
CMSC (Iasi)
023 225 29 20
Sensi Blue Foundation (Bucharest)
021 311 46 36
A.L.E.G. (Sibiu:)
075 389 35 31
IEESR (Targu Mures)
026 521 16 99
APFR (Timisoara)
0256 29 3183
Russia
National Center for the Protection for Domestic Violence (ANNA)
Conducts research, educational programs, monitoring and conducts campaigns.
Connects to legal assistance provided to affected women for the whole terrirtory of Russia with four branches in different districts.
All-Russian Telephone of Trust
National helpline for women victims of domestic violence
8 800 7000 600
Serbia
Helpline for Victims of Domestic Violence
0800 100 600
Women Against Violence Network
0800 10 10 10
List of Women’s NGOs providing support to women survivors of male violence
SOS Hotline for Lesbians
+381 63 878 52 44
Slovakia
Help for Victims of Violence
Victims Help Line
0850 111 321
National Line for Women Surviving Violence
0800 212 212 * unable to verify if this number is current
Slovenia
SOS Helpline
080 11 55
drustvo-sos@drustvo-sos.si
Facebook
080 11 55
Spain
Helpline for Information and Legal Advice on Gender Violence
WhatsApp 600 000 016
016
Government Delegation against Gender Violence
Sweden
Freja Women’s Shelter
Offers support and protection for women who need help relating to threats and psychological and physical violence.
24-hour Hotline
070 975 58 10
Violence Against Women (VioleKvinnofridslinjen)
24-hour national helpline for women who have been subjected to threats and physical, sexual, and psychological violence. Friends and relatives are also welcome to call.
020 50 50 50
Terrafem
Helpline for women feeling controlled, violated, threatened, or abused. Support available in multiple languages.
020 52 1010
Switzerland
Dargebotene Hand (crisis helpline)
Helpline, email and live chat available
143
Turkey
Hürriyet Emergency Domestic Violence Hotline
+90 212 656 9696
+90 549 656 9696
KADES (Women Emergency Assistance Notification System) app
Allows victims to alert police with one in domestic violence emergencies.
Kırmızı Işık (Red Light)
App helps women to alert law enforcement and any person the user designates to domestic violence cases. Directly linked to police hotline 155.
Social Service Counseling Line for Family, Women, Children, and the Disabled
183
Ukraine
La Strada National Hotline for reporting violence
1547
National Hotline for the Prevention of Domestic Violence, Human Trafficking and Gender Discrimination
Free from landlines and mobiles throughout Ukraine
0 (800) 500 333
116 123 (mobiles)
Global
Coming Soon
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